Mobility 7: Answer VoIP Call Without Unlocking iPhone

On August 8, 2013, ShoreTel released the GA2 update for Mobility 7 for iOS ( on the App Store. With this update we have added support for users to answer a VoIP call without needing to unlock their iOS device with the ShoreTel Dock. This unique capability that is enabled by the ShoreTel Dock greatly improves the user experience.

NOTE: If the iOS device is not connected to the ShoreTel Dock by the connector or Bluetooth you will need to unlock to answer a VoIP call due to Apple iOS API limitations.