Products > ShoreTel

Pure IP Unified Communications solutions

Partner: Certified Orange Partner

ShoreTel enables companies of any size to seamlessly integrate all communications -- voice, video, messaging and data -- with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership.

The ShoreTel system is a completely distributed, scalable solution layered on the IP network with no single point of failure. At the heart of the system is a call control architecture that distributes call management functions to intelligent gateways - called voice switches - anywhere on the IP network. ShoreTel architecture distributes voice applications - including voicemail and automated attendant - to servers across locations, rather than centralizing applications at the network core. The resulting solution provides a single-image system for all locations and all voice applications. Gone are the days of multiple PBXs, multiple voice mail systems, multiple automated attendants, and multiple ACD systems - all with their unique management interfaces. The ShoreTel system is distributed, the voice applications are integrated, and the management interface is best in class.

ShoreTel Applications

• System Monitor
• Web Dialer
• Cost Recovery
• Mobil Call Manager
• Conference Bridge
• Contact Center