ShoreTel VoIP Phone Systems
Streamline your communication process with brilliantly simple VoIP phone systems from ShoreTel. With built in unified communications (UC) capabilities, you have the freedom to integrate video conferencing, instant messaging, mobility and voice into one easy-to-use system. Choose to own or manage the system in-house or let our experts handle it off-site in the cloud.
The same plug-and-play simplicity that lets IT staff deploy and manage your business VoIP phone system from anywhere also lets end users enjoy call control like never before, and access to a full suite of unified communications features, including IM, presence, video, and collaboration tools.
The distributed architecture of the on-site solution has no single point of failure: each switch and site functions as an independent call processor. In the event of a WAN failure, the VoIP system automatically disconnects the ailing server and continues to place and receive calls on the Public Switched Telephone Network (PSTN) without disruption.
Return on Investment
Customers find that switching to a premise-based ShoreTel business VoIP phone system can cost less than maintaining their existing traditional PBX or IP PBX. Many tell us that their new ShoreTel system pays for itself within a year. What is more, available financing options can make it even easier to deploy an on-site ShoreTel business phone system.
The Support You Need
You can count on ShoreTel’s obsessive commitment to customer satisfaction whenever you need it. Independent surveys, industry awards, and carefully monitored feedback from customers confirm it: our business VoIP phone solution sets the standard.
What Is An IP Phone System?
At the heart of every business phone system is the PBX (Private Branch Exchange), which makes connections among the internal telephones of a business or other private organization and connect them to the public switched telephone network (PSTN). Traditional hard-wired PBX systems evolved in the 1990s to use Internet Protocol (IP) to carry calls. An IP PBX uses Voice Over Internet Protocol (VoIP) and can also be known as a VoIP PBX, IP-PBX, virtual PBX or IPBX.
IP PBX phone systems perform four main call processing duties:
- Establishing connections between the telephone sets of two users
- Maintaining the connections as long as needed
- Disconnecting the connections when the users hang up
- Providing information for accounting purposes
An IP PBX system consists VoIP enabled phones and an IP PBX. The phones register with the IP PBX server, and when they make a call the IP PBX establishes the connection. VoIP phones can be simple software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone.
ShoreTel integrates communication features such as video conferencing, IM, mobility and online collaboration into a single easy-to-use IP PBX solution. Eliminating separate tools is only one way that ShoreTel’s brilliantly simple VoIP phone systems help boost productivity and reduce costs.